Police Clearance Certificate Application Process

Police Clearance Certificate Application Process

  • The Government, through the Directorate of Criminal Investigations (DCI), has introduced a system capable of processing good conduct applications within two days for Nairobi applicants.

    For those in other parts of the country, the application will now take up to a maximum of seven working days.

    In a tweet on Thursday, the National Police Service (NPS) announced that DCI had introduced an Automated Palm and Fingerprint Identification System (APFIS) that can process up to 4,000 applications every day.

    The Principal Criminal Registrar Mr. Patrick Mutua Ndunda stated on NPS website that “as the demand for the document increases, The Directorate of Criminal Information has stepped up its service delivery to ensure that applicants acquire the document as quickly as possible.”

    Mr, Ndunda, a Forensic Fingerprint Expert, further added that it was a right of every Kenyan, according to the constitution, to be furnished with information about themselves or any other person who requires it in order to make an informed choice or decision.

    In respective of that, the Principal criminal registrar continued that the Directorate now issues police clearance certificate to every Kenyan either with a criminal record or not.

    According to the DCI, below are the requirements for police clearance applications;

    1. A National Identification Card
    2. Application through eCitizen and make a payment of Kshs. 1,050 online.
    3. Then go to the nearest Criminal Investigations Office or Huduma Centre, produce the online payment receipt for confirmation before fingerprints are taken for processing the certificate.


    1. Create an eCitizen account
    2. Log in to your eCitizen account, select the Directorate of Criminal Investigations services and make your applications
    3. Make payments by choosing your preferred mode of payment i,e. Mpesa or Airtel Money.
    4. Download and Print your Invoice, C24 form and carry your original ID Card and present them to DCI headquarters for fingerprinting purposes.


    The NPS warned Kenyans within or without the country should not pay more than Ksh1050 application fee payable online.

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